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No response to file size increase request

A topic by Anonymous created 14 hours ago Views: 40 Replies: 2
Viewing posts 1 to 3
(1 edit)

It's been 3 weeks since I last received a response from itch.io support for my project's  file size increase request.  Is this request also blacklisted or something? 

Ticket ID:307948

From what I've heard, Itch will only raise the limit if they think that your game will make enough money to justify the higher costs. I don't know how well your previous game did, but it might not have been enough to convince Itch to raise the limit for you. About no response, though, I have no idea.

Moderator

I've let our admins know.