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External Key Cancellation Bug?

A topic by sdrpgstudios created 92 days ago Views: 77 Replies: 4
Viewing posts 1 to 5

There might be a huge bug on the Steam Key. I went to External Key put it some codes, then revoke everything later. Now my game page still saying to the customers that they would get a Steam key along with the purchase. There is nothing on my External Keys page right now, yet the store page is still like this: https://imgur.com/a/cb3UKAX (screenshots)

I think this is very bad and it's an important bug because if the customers buy the game there would be no Steam key, especially if they buy the game expecting a Steam key.

My store page: https://sdrpgstudios.itch.io/heroes-of-shaola

Any ideas to solve this problem would be much appreciate. :)

It seems there are a few issues associate with the External Keys, for now should I just create a new game page to resolve this problem?

It's not that I don't want to give out Steam keys. I just think there are Steam players/customers and there are DRM-free direct download type of gamers. People go to Steam looking for Steam games, people go here looking for DRM-free direct download games. Mix in the 2 IMO would just  create confusion for the customers and actually can discourage them from buying the product.

Right now this game page saying the customer would get a Steam key with the purchase when in reality there is no Steam key. That's read bad.

Admin(+1)

Hello,

Sorry I didn't see this topic sooner. This was a bug we had that should be fixed now. We also have added an explicit button to disable giving out Steam keys that can remove that message if you have left over keys that you no longer want to give out.

Thank you Leaf

I just think there are Steam players/customers and there are DRM-free direct download type of gamers. People go to Steam looking for Steam games, My KFC Experience people go here looking for DRM-free direct download games. Mix in the 2 IMO would just  create confusion for the customers and actually can discourage them from buying the product.