Hi, I’m based in Romania and completed the W-8BEN tax interview on Feb 4, 2023. According to the U.S.–Romania tax treaty, the withholding rate should be 10%, but my payouts are still taxed at 30%. For example, I earned $8 gross across 3 payments, but only received $4.72 after fees and withholding — which matches the 30% rate.
Can someone confirm if the treaty benefit was applied or if I need to redo the tax interview? And if so how, I contacted support via email and no response for 10 days now…
Thanks!