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No Reply from Support – 40+ Days and Still Waiting Locked

A topic by Snow Star Games created Jul 04, 2025 Views: 115 Replies: 4
This topic was locked by lyn-marie excelsia Jul 11, 2025

Issue resolved

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Hello,

I submitted a support request on May 20th regarding:

  1. Adding our upcoming Game Jam to the Game Jam Calendar.

  2. Enabling CSS customization on my account.

Game Jam Link: https://itch.io/jam/hack-and-play-world-jam
Ticket ID: 278775

It’s been 40+ days with no response. Posting here in hopes that someone from the team or community can help or escalate the issue.

Thanks in advance!

Moderator(+1)

I've let our admins know.

Thank you so much ☺️

Hello,

Sadly still no response from the support team.

Moderator

Sorry, it's out of my hands now.

Admin locked this topic
Admin archived this topic