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GameTranslate

In-game translator at your disposal · By Godnoken

[🐞 Bug Report] App Softlocks on Failed Game Launch

A topic by IDLT created 10 days ago Views: 43 Replies: 2
Viewing posts 1 to 3
(3 edits)

Issue Description

What:
When a game is launched unsuccessfully GameTranslate enters a persistent “Verifying launch…” state. In this state, the app appears stuck and non-functional, with no error messaging or exit path for the user.

When:
This typically happens when a user attempts to start a game that fails to initialize properly. Here, I had already launched PureRef and after that clicked on “Internal” for that same application.

🔎 Issue Demonstration

✅ Ideal Solution

Ideally, GameTranslate would:

  1. Include a launch verification timeout (e.g., 15–30 seconds).
  2. Display a clear and friendly message such as:
    “We weren’t able to detect the game launch. Please [insert the most likely fix] (eg. consulting known compatibility issues, or launching attached rather that internal)
  3. Offer a retry or abort option without requiring a force-quit.

📌 Why This Matters

  • User Experience: Being stuck in a dead-end flow with no way out undermines user confidence and feels frustrating.
  • Clarity: Clear messaging gives people a sense of control and helps them understand what went wrong. You already improved upon this in 0.4.6 with the more verbose logging.
  • Professional Polish: Resilient failure handling signals attention to edge cases—crucial for trust in a tool designed to run alongside other apps.
  • Troubleshooting Ease: A graceful exit path helps users test and diagnose issues without resorting to force-quitting and prevents the overhead caused by forum posts of easily fixed issues.
  • Retention: First-time users encountering this issue may assume the app is broken or unstable and may not try again.

Thank you for your consideration 🙏

Developer (1 edit)

Heya!

I actually thought I had fixed that specific bug for good. Either way, I kept working on the launch issues after the weekend. Did a lot of internal changes to it. Weren't able to reproduce that bug on the new version, so I think it won't happen anymore.

There are/were a bunch of launch errors/crashes related to launching games that are set up to be ran with Administrator Privileges. Afaik, the new beta version I'll release today should fix all that. And if anyone reading has crash issues on launch - try the "compatibility mode" .exe found in the installation folder, or simply set GameTranslate to run as admin.

Thank you for your contributions, very much appreciated!

Testing with 0.4.7

I am sorry to say that the issue persists in version 0.4.7.


The app soft locks as it is unable to verify launch and does not timeout.