itch.io Community » itch.io » Questions & Support

My assets isn’t appearing when I search for it

A topic by Oxycodone created 2 days ago Views: 76 Replies: 5

This topic is archived. It is unlisted and no new posts can be made.

Viewing posts 1 to 3

Hello, I've published a public asset/model on my profile, but it does not appear in search results even after waiting for more than 24 hours. It is set to Public and marked to be listed.

Can you please check if it's being filtered or if there is anything I need to fix?

Like Reply

No Time To PlayModerator2 days ago

No, as explained in the official documentation and this unofficial FAQ, you probably just need to wait a little. As explained in countless topics, it's a weekend. That delays everything. And if you mean your magnifier model, it hasn't been a day. That's public information visible in the More Information box.

Like Reply

Oxycodone2 days ago

The models that are already two weeks old still don't appear, and I sent an email a week ago — still no response.

Like Reply

No Time To PlayModerator2 days ago

Right, as you might have noticed from numerous other topics, response times from support can be long these days. The rules of this category suggest a possible way to speed things up. And you have a lot of projects. It would help to mention which ones you mean.

Like Reply

Oxycodone2 days ago

https://itch.io/c/5934277/for-support all of them.
In the future, will I have to write to support every time to get it added to the indexing?

Like Reply

No Time To PlayModerator2 days ago(+1)

You should probably wait. All those I've looked at were published just over a week ago at most. As I already pointed out, it can take that long.

Like Reply

lyn-marie excelsiaAdmin archived this topic 2 days ago

This topic is archived. It is unlisted and no new posts can be made.