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Account issues and GamePage CSS enabling Request.

A topic by FoglineStudio created 4 days ago Views: 160 Replies: 13
Viewing posts 1 to 2

Hi Sir,

I'm new game developer to itch and I want to upload my games here. But I need Custom CSS for customize my GamePage. I have send request at 6 jun (Ticket Number: #281950). But have not get any response yet. So I try to send some more requests at jun 6 and jun 11. (Latest Ticket Number: 282417).

So please I am requesting here that please Enable Custom CSS for my account and here is my game link:

 https://foglinestudio.itch.io/rules-to-remember

Please Response me here and also please make sure that my game show on discover page and search page. Thanks!

Moderator (1 edit)

I've let our admins know, but you haven't made your project page public yet.

Because i want to customize my game page and make sure that the page should show in discover page and search. My friend also face that problem and he request the itch that why my game is not showing in the search and discover page and the itch respone that your account was under verification and now the its complete so your game is now show in search and discover pages. 

Moderator (1 edit)

Well, your project can't show up in searches before it's public, by definition. That makes no sense.

But my friends project was Public and not showing in search and discover page

Moderator

That's another story. It certainly can't show up in searches unless it's made public, and yours isn't.

Okay, I talk to my friend and he send me the response message of itch.

Itch said that the projects was under queue of review so when there review finished they will be show in search and discover page.

So how much long does a project take to review?

Moderator

It depends, but first it has to be public and yours isn't.

Hi,

I just make my project Public you can play in your free time. Also I would like to hear your feedback.

Now Please would you like to request the admin for enable Custom CSS for my project. Thanks

Moderator

I've already notified our admins about your support request. It's out of my hands now.

Okay!

Hi,

I just got a response from the admin of itch that here is the message that I got:

"Hello

Thanks for reaching out! Before we enable CSS access, please tell us what kinds of changes you’d like to make to your page. We restrict access to the CSS editor by default because it makes it harder for us to upgrade game pages on itch.io without breaking custom layouts, additionally we expect you to use CSS responsibly.

Please review our custom CSS guide and then contact us here and respond to all of the following:

Please ensure that what you’re trying to accomplish can’t already be done with the built in theme editor.

Briefly describe the types of changes you would like to make.

Confirm that you are aware that you must ensure that your page remains accessible.

Confirm that you will not alter itch.io’s built in UI in a way that makes your pages difficult to operate or read, and that you will scope all changes only to the visuals of your page content.

Thank you"

My Reply:

"Hello Sir,

Yes, I have review the custom css guide.

I want the changes just like the background image transparency changing and content color and transparency.

Types of changes I want that just changes in content and images.

I confirm that I am aware that my page remains accessible.

I confirm that my page will not be difficult to operate or read.

Thanks."

So would you please again let the admin know about my response, it is been almost 2 days that I response them!

Thanks!