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Can't access my account due to 2FA — no support reply after 40+ days

A topic by SinLab Studio created 96 days ago Views: 98 Replies: 1
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Locked out of my account due to 2FA – over 40 days and no support reply

I opened ticket #272439 on April 20 and haven’t received a single response. I lost access to my 2FA app and can’t log into my account (BuuPink).

This is really urgent and I need help from the admin team. Please escalate this.

Moderator

I've let our admins know.

This topic has been auto-archived and can no longer be posted in because there haven't been any posts in a while.