Hi, I'm posting here because I'm locked out of my account due to two-factor authentication issues and haven't received any response from support.

- I lost access to my 2FA app.

- My recovery codes are not working.

- I submitted a support ticket (#272439) on April 20th, and it's now been several weeks with no reply.

- I’ve even replied to the ticket to follow up, but still nothing.

Please, I just want to recover my account. I can provide proof of ownership if needed. Any help or visibility would be really appreciated!

Thank you.