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My game is not showing up in search or Most Recent – support hasn't responded for a week

A topic by DaNGER1705 created May 03, 2025 Views: 178 Replies: 2
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Hi everyone,

I’ve noticed that my latest game isn’t appearing in search results or in the "Most Recent" section, even though it’s public and properly tagged. I reached out to support a week ago and followed up twice, but haven’t received any reply. I have carefully read and gone through all the points from here https://itch.io/docs/creators/getting-indexed

This is really important to me – I put a lot of effort into this project and was hoping it could be seen by players outside of just my friends. I even deleted my previous game, thinking it might have caused some issue, since it also didn’t appear properly after multiple edits.

I’m not trying to cause trouble – I just really want to understand why this is happening. Even a short explanation would help, or confirmation that my previous game has been fully removed from the platform. Has anyone else experienced something like this?

Thanks in advance.

https://danger1705.itch.io/shallow-breath

Moderator

The unofficial FAQ explains why it can take that long. And the rules of this category tell you what to do if it takes much longer.

 Thanks for the clarification, I'll keep waiting

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