Hello,

I’m Truc – author of 3dSenVR Project hosted at: https://geod.itch.io/3dnes

The project has just been released on Steam June 4 and I have uploaded a Steam key bundle into Itch so that already purchased itch users can receive a free Steam key.

• Users that directly bought from itch.io report that they can claim the Steam key successfully , no issue at all.
• Users that have project ownership from Download key bundle “Groupee1” report that they doesn’t see the button to get the Steam key:

https://imgur.com/Ph5Qy5N

 Could you help me to identify and solve the issue pls?

Could anybody from itch help me with this issue please?

I also have this problem