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Paid Game Asset Page Not Showing Up..

A topic by RealPpTheBest created Jun 09, 2019 Views: 637 Replies: 5
Viewing posts 1 to 2
(1 edit)

Hi! I have uploaded this unity project (asset), it is paid and  has been published, but I can only check the page using my account, if someone else clicks the link it goes to a page saying something like "this page doesnt exist 404".

By the way, this is the link to the page: https://ppthebestofficial.itch.io/advancedslenderkitpaid

It has all requirements: 

  • Has a cover image
  • Has a file
  • Not NSFW
  • I have a payout method selected (Collected by itch.io, paid later) and it has been 3-4 days.

I don't know what is the problem can someone help?

______________________________________________________

And also as this is my first paid project, I wanted to know that do we need to setup a payout processor? Like PayPal or Strip? I chose (Collected by itch.io, paid later).

Moderator

Since it gives a 404 to anyone but yourself, that means it's not set public. Double-check your settings at the bottom of the Edit Game page.

Hi! As I am not on my laptop right now, I just checked the settings using my tablet. It seems it has always been set to Public. I have attached a screenshot.

I don't know why but I think it's all because of my payout method. As before I attached a file and had confirmed a payout method, it was getting views. But suddenly after attaching a file and confirming a payout method, it stopped getting views, which means no one can access it as I already told about the error. I am really new to uploading paid projects, so I don't know if my theory is right.

Moderator

Then I don't know. Sorry. Please e-mail support and ask, they should be able to tell you.

Thanks for your time and if you get to know something, please let me know. :)

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