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I have a question regarding removed games.

A topic by Nadia created Apr 27, 2025 Views: 252 Replies: 2
Viewing posts 1 to 2

So recently a game I purchased here was removed by an admin, first don't care why and don't want to discuss the game, just have questions about the process in general.

So if a game gets removed do I just lose my download rights?

And can I get a refund if for example, a game gets removed shortly after I purchased or while I'm purchasing it, giving me no chance to even download the product I paid for?

Or is in such a case the money just gone?

(1 edit) (+1)

Read this:
https://itch.io/docs/legal/terms#refunds

some other issue prevents access to the content

The rules state that if you don't have access to the product, you're eligible for a refund. But each case is unique, so it's best to send all purchase information and explanations directly to support.

Ok Thanks.

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