Hi, recently we made an agreement with a publisher and have updated our tax information properly over 30 days ago.
1 Week ago we initiated a new payout with our new business account and corporation tax information updated.
The ID of the payout is: 177481. CORPORATION TYPE destination to PAYONEER
This payout is really important for business expenses and we have had a past bad experience waiting 32 days for 1 payout to complete, which is completely unacceptable, this payout is also a big sum of money.
We also sent a mail to support 2 days ago but had no answer, sent from our publisher mail which is connected to our account as the rules require.
We have done each step required, followed the rules and waited enough business days for this to complete and we need an update on what is going on with our Tax validation and this big payout we started, in the past we used to get paid in 2 days max which started to get worse, and we dont want this payment to go over so many days specially since its a big payment and also includes validating our Tax information.
Please inform the adminstration and the team behind payments so they solve this soon for a quick solution on this, thanks and have a good day!