Hello, I've sent out two support requests because I need to make sure my tax information is updated. I accidentally submitted the tax interview again not realizing I did it once before back in 2023, but the date is still the old one even after submitting the new one. I have received no response from support and it's been about 15 days since my first request. Since it says support usually replies within 1-3 days, and I'm seeing others having issues getting responses, I figured I'd try to reach out here since that has seemed to solve others' issues.
Support ticket #1: 259217
Support ticket #2: 260455
I have read the rules.