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Payout request stuck in review for over 17 days

A topic by LiminalRoad created 4 days ago Views: 117 Replies: 2
Viewing posts 1 to 3

Hi, I requested a payout 17 days ago, but it’s still in “review.” According to itch.io’s documentation, the estimated processing time is up to 14 days, so I’m wondering if there’s an issue or delay with the system.

I’ve already sent an email to support but haven’t received a response yet. Is there any update on this?

Thanks in advance for your help!

ID: 169153

Moderator(+1)

I've let our admins know.

(+2)

Do you have any idea how much longer this process might take? I’ve seen other posts here where people have been stuck in "review" for over 90 days, so I’m a bit concerned about the delay.

Is there any specific reason why my payout is taking longer than the estimated? Also, is there anything I can do on my end to help speed things up?