Indie game storeFree gamesFun gamesHorror games
Game developmentAssetsComics

VAT problem

A topic by timcclayton created Nov 01, 2016 Views: 228 Replies: 1
Viewing posts 1 to 2

Hi folks.

Same problem as I had a few weeks back. I was just trying to buy another game (I bought something else with no problems a few days ago) and again got this error message:

"Sorry, we can't accept your purchase at this time due to the updated 2015 VAT regulations. Your billing address does not match your purchase location (HU)."

I'm definitely not in Hungary (still), and I have emailed support twice with no response. Can you please look into this for me?


Tim Clayton.


A reply would be appreciated - now the payment error says (GB) not (HU) which is closer, but I am in Jersey (UK) which is a VAT-free zone.