🤑 Indie game store🙌 Free games😂 Fun games😨 Horror games
👷 Game development🎨 Assets📚 Comics
🎉 Sales🎁 Bundles

PAID For Game that won't install

A topic by Soulweavers created 304 days ago Views: 286 Replies: 3
Viewing posts 1 to 4

Have tried EVERYTHING to get the Zip file work and install the game and nothing works!! Was going to try and put in a screenshot but cant seem to do that on here. Can someone help please, devs perhaps? I have tried to upgrade the installer etc. I realise the game is Beta, but firstly was shocked that you have to PAY for Beta and secondly, AFTER paying you should be able to open the game....

Developer

I'm sorry to hear that you're having problems.

We recommend that everybody installs the game using the itch.io desktop app as it both installs needed dependencies and keeps you up to date - which is very important given we normally push out updates every 1-2 weeks! So my first recommendation is to do that.

If that still doesn't fix it, we'll need more information from you to figure out what isn't working for you. Could you upload your screenshot to one of the following:

That way you can put the link here so we can see what you're seeing.

Finally, could you follow the directions in this thread (but bear in mind that the directory names will be wherever you extracted the ZIP!) and also email your dxdiag results to info@mothership-entertainment.com? If you've never used dxdiag before, these steps should help.

Thanks for your patience, we'll work with you to get you playing the game ASAP!

I have the same problem. I cant install it

Developer

Sorry to hear that you're having problems. Are you attempting to install by using the itch.io app?