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Need help! I cant seem to be able to upload a profile picture

A topic by Daryl J. created Jun 24, 2024 Views: 325 Replies: 4
Viewing posts 1 to 3

Hi, I´m here to report a nasty bug that´s been keeping me from uploading a profile pic since the moment I created my account.

Whenever I try to upload a picture it just says Upload failed. I would normally consider this to be my fault due to bad connection/device issues but it´s I´ve ran multiple tests from multiple devices and even got my pc and cellphone checked out and I have come to the conclusion it´s coming from itch´s side

Sorry for my bad grammar, English is not my main language + I´m sleepy.

(+1)

Maybe there's a bug in the image file, or the image isn't allowed.

Have you tried a different image?

Hello, yes, I've tried to upload different images repeatedly it just starts uploading at 0.00% and the it just quirñts and say Upload failed. I've tried pixelvart images without re-scaling the to bigger resolutions, the multiplying their res to the double. I also tried various digital drawings and a photo, it simply just doesn't work.

(+1)

the image may be too large. for example another website i use only supports images of up to 500x500 size so i made my profile picture 500x500. so try making your image smaller cause that may work (:

oh, thanks guess I'll try. Do you know what resolutions I can upload?

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