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Pending Approval: Game Jam Awaiting Confirmation for Nearly 20 Days

A topic by DropBearStudios created May 19, 2024 Views: 197 Replies: 5
Viewing posts 1 to 2

Can support please get on to this, this is the second time this has happened, and we have had to change dates and re organize a well structured community, in which leads to interruption and schedule issue's.

Moderator

Please post the number of your support ticket, and I'll let an admin know.

Where would i find that?

Moderator

In the automated reply you received when you e-mailed support.

That would be great, if they did not just direct me to my desktops mail, and have there email hidden behind multiple walls. I have not emailed them nor should i have to, they offer a service there for they should be sticking to there protocol's.

Moderator

...The itch.io support page lists the official e-mail very visibly right there. It's an ordinary e-mail address that you can use with any client and provider. Check your browser and/or system settings. This is the correct way to contact support, because itch.io staff needs to check who you are, and that's not possible just from a forum post.