I encountered the following problems when making payment:
We had an issue processing your payment
We're sorry about that. An error was encountered when processing your payment through our payment processor.
- If your account has been charged please contact support with the payment code
P-xxxxxxxxand we can resolve the issue. - If you have not been charged then you can try again.
- For any other questions or issues please contact support.
Error Details
- There was a problem executing your payment (404)
However, I have already paid through PayPal and deducted the fee normally, and I also sent a feedback email to support@itch.io. However, I have not received a reply for nearly two days, so I am writing here to ask for help.