I encountered the following problems when making payment:

We had an issue processing your payment

We're sorry about that. An error was encountered when processing your payment through our payment processor.

• If your account has been charged please contact support with the payment code P-xxxxxxxx and we can resolve the issue.
• If you have not been charged then you can try again.
• For any other questions or issues please contact support.

Error Details

• There was a problem executing your payment (404)

Return to Tickling Classmates

However, I have already paid through PayPal and deducted the fee normally, and I also sent a feedback email to support@itch.io. However, I have not received a reply for nearly two days, so I am writing here to ask for help.