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I need help with my account or tax

A topic by Tarique.1 created Apr 06, 2024 Views: 183 Replies: 6
Viewing posts 1 to 3

here’s what happening I sold my game and got 8.99

And I only can receive 4.56 and 1.30 is pending 

So I check if is it the itch.io sharing but it’s not 

So I think it’s my tax because when I did have it to default they take less . By the way they say they would not take any tax from my account know I would have to pay tax 2 times before I can invest in my game

Am sorry that I couldn’t provide any more images there’s on my pc

Here’s some images :

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Gross revenue is what your game has sold, not the current available money you have in Itch.

If you have already requested a payment, then it is normal that the money available to withdraw is less.

If you have never requested a payment, the default system always shows a 30% tax (it is a reference value, not the true one), this value is only updated at the time you request your payment.

The 1.30 that you have pending is because that payment was made very recently. There is a delay between you sell something and that money is available to you, as there may be problems with the transaction or the buyer may request a refund.

(1 edit)

what about this



and this 

(2 edits)

From what I see, I understand that you made the change to direct payment, but that you already had payments made through the pay later.

You have to understand that when you make a change, it only affects the sales you make going forward and not retrospectively.


In your current mode, direct payment. I understand that the payment for sell game is made directly to your merchant account, it does not go through itch. Therefore, this balance can only be a remnant of a transaction prior to your change.

If you think there is an error, it is best to contact support directly.

ok thank you for the help

ok thanks u for your help 

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