Crashes on open on macOS 10.14.1

A topic by Benji Kay created Dec 23, 2018 Views: 636 Replies: 4

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Can I get help running this on macOS? Crashes the instant it's started. Seeing this error on crash:

Ah, sorry, I tried downloading it again and it worked this time. Also the first time the app didn't have an icon and used the default. Now I see the art. Not sure what happened.

Benji Kay5 years ago

Hmm... so I played the game for a while today, through several levels, saved and quit to come back to it later, and somehow the icon has disappeared again and the game once again crashes every time I try to open it. I did just update OS X to the latest version (10.14.2), but somehow I doubt that's related. Where are the saves stored? If I download the game again will I lose my saves? Thanks.

Minor Key GamesDeveloper5 years ago(+1)

Hi, sorry for the trouble! If I recall correctly, saves on Mac are stored in ~/Library/Application Support/NEON STRUCT, so they should be safe if you uninstall and reinstall.

Benji Kay5 years ago

Thanks for your help. It seems my saves are safe.

I believe I've partially figured out the issue. It seems there is some code in the binary that requires that the filename not be changed. The default filename is "Neon" for some reason. If you change it to "Neon Struct" the game will crash on launch.

I still haven't been able to determine what is wrong with the icon. It was visible at some point but now it's not.

itch.io

NEON STRUCT

Crashes on open on macOS 10.14.1