Our Apartment

A game about a girl in your apartment... · By Momoiro Software, MiNT, Sacb0y

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Game crashes on startup after changing settings

A topic by CompactD created Oct 22, 2023 Views: 202 Replies: 8

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CompactD223 days ago

I played around with the settings in game and when I changed from exclusive fullscreen to windowed the game crashed and afterwards it crashes on startup

Momoiro SoftwareDeveloper222 days ago

Oooh strange, please give the player log.

You should find it in:

C:\Users\[UserName]\AppData\LocalLow\Momoirosoft\Our Apartment

Momoiro SoftwareDeveloper222 days ago

Also please give specs

CompactD222 days ago

Player Log: https://drive.google.com/file/d/1vKy6L9T3pC79uiZlT10CqQ21-PuKBKqq/view?usp=shari...
Specs:
AMD Radeon RX 6800 XT
AMD Ryzen 7 3800X 8-Core Processor
32GB ram
2 TB M.2SSD

Momoiro SoftwareDeveloper222 days ago

Consider deleting the settings file in :

C:\Users\[UserName]\AppData\LocalLow\Momoirosoft\Our Apartment

Then try changing the setting again, if it crashes after that DO NOT open the game again, and post the log

CompactD222 days ago

The Our Apartment folder in LocalLow only has Player and Player-Prev text documents

Momoiro SoftwareDeveloper222 days ago

This is possibly some kind of driver error as the messages apparently correlate to the graphics device being removed hence "887a0005". Perhaps consider reinstalling drivers after running a driver cleaner like DDU?

CompactD222 days ago(+1)

This did the trick, thanks for the advice!

Momoiro SoftwareDeveloper222 days ago

This can also possibly be solved by forcing DX11 mode "-force-d3d11" i don't remember where to put this though.

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Our Apartment

Game crashes on startup after changing settings