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Can't claim my own game?

A topic by skysfalling created Jul 18, 2023 Views: 421 Replies: 4
Viewing posts 1 to 2

Hi, I just released my game and people are having trouble claiming it. I put it on a 'free-look-sale' and allowed it to be claimed so I'm a bit confused. Can someone help me with this? 


Admin

Your game is not purchasable. Are you able to share what you’re trying to accomplish?

I wanted to give my game away for free as a limited time sale to get some more engagement, and it’s working but i guess people can’t claim it. 

Admin

Free games are available for free, you can’t run a promotion on them since they aren’t purchasable.

If you want to grant someone ownership of the game you can generate a download key for them manually from the downloads key page.

Based on reviewing your comments section, a single account was asking for you (and many others) to change how your game is distributed so they could “claim” a copy of the game. This is against our rules so we’ve issued a warning on their account and removed the post.

Okay I understand now, thank you very much!

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