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I can't post on the community

A topic by luizecr created Apr 04, 2023 Views: 385 Replies: 5
Viewing posts 1 to 3

I can't post in threads  or create my own threads on the community with my primary account (CoyotteStudio). It shows error 404, "We couldn't find your page".

Support doesn't answer my messages, I don't know what to do.

Moderator

That account was suspended. Please wait for support.

I just noticed that my game is not even accessible to other users. It's also 404.

Support, as usual, did not respond.

This is very, very disheartening for someone who works so hard on a game and who has Itch.Io as their primary audience platform. I hope this problem is resolved soon.

Moderator

I've let an admin know.

This is wonderful news. Thank you very much for your help and for your effort!

I'm sorry, but I'm pretty sure this is a mistake. I have no reason to be suspended, I never participated in the community before.

And I'm also sure that support won't respond, as it's not the first time I've tried to contact them and I've never gotten a response.

I was trying to post to complain about my game not being indexed - yet again. It is already the second version that I publish on the site, and again it is not being indexed - unfortunately the staff does not seem to be enough for the demand of users.

Thanks for the clarification.

This topic has been auto-archived and can no longer be posted in because there haven't been any posts in a while.