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My game was indexed but not anymore

A topic by DixMano created Mar 25, 2023 Views: 602 Replies: 13
Viewing posts 1 to 5
(1 edit)

Hello

Why is my game not indexed anymore? It doesn't appear anywhere else, not even if I search for it. What is the reason for this? That was the second time. And I dont even get any information

Its so frustrating. I work so hard on this, months of work and this happens. 

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Maybe you need to wait,(It's it paid now or what?) If it's paid, it'll surely take time as you changed the revenue model (You'll get checked again, and then indexed in paid games, it's now removed from free list) . But Moderators will still give it a push (They're nice) 👍

Something like this happened to one of my projects about two months ago; it was published and indexed, and even sold one copy, but a day later it was no longer searchable. I emailed support but never heard back, so I basically gave up. I just released a new project today that seems to have never been indexed at all. I've heard there is a review process for paid games, but I've never received any notifications one way or the other, outside of the "congrats you published a game" email.

(2 edits)

Thanks guys for the info, but my game is not paid. I didnt change any settings, so I dont know what happened. And we dont get any information. Its really  frustating

Moderator

Your game has been quarantined. Please contact support.

Why? What does that even mean? Why I dont get any information about this?

I already contacted support I got no reply there

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Does your game has sensitive content?

Deleted 1 year ago
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Like what?

Its a NSFW game, just like a lot of games here

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I get it, but it should be somewhat different, It's gay (No offence, but more games are gay too, why don't they get quarantined?, Is there anyone under 18) or maybe someone false reported your game. You should create a new topic and ask why has your game been quarantined.... (Please explain in detail about the game, What it contains and what not?)

Moderator

It's not different. Itch.io staff treats NSFW games like any other (apart from making sure they're clearly marked). There must be some other reason.

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Yes.. maybe 

Moderator(+1)

I don't know the reason, sorry, and they probably can't answer over the weekend. Please wait until Monday, thanks.

Thank you all. I’ll wait till monday. 

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