Hi.
I've uploaded my project approximately 12 days ago, February 16, and it still isn't indexed. It is a paid project with adult content, I've read all the guidelines in the "Getting your game indexed", it says it can take some business days but 12 days is a lot, I've also tried sending an e-mail to the support but got no answer yet.
There's some stuff in the FAQ that can get a game unindexed, I'd be pleased to know if I did violate any of those things and hence my game got unindexed, or if it's just taking a while for my game to be checked by the itch.io team.
Best regards, SX Cells Studios.