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Is there an option to send a message to all the players that downloaded my free product?

A topic by Polar Motion created Jul 03, 2018 Views: 492 Replies: 2
Viewing posts 1 to 3

Good evening,

Back in December we launched an open alpha of our game project: https://polar-motion.itch.io/space-station-designer-alpha. Today we've unveiled a new webpage (http://spacestationdesigner.com/) and a mailing list (https://spacestationdesigner.com/subscribe/) and we'd like to contact every one who downloaded the game and let them know about this.

I saw that there's an option to send an e-mail via the 'Interact' menu but, from what I can see, I can only reach out to people who own a download key. Is there an option for contacting all the itch.io members that have downloaded the game at some point?

Thanks in advance!

--Ignacio

Admin

Sorry, we don't collect information like that for people who download for free. Also, with GDPR now a thing we would have had to have collected consent as well. Your best bet is to create a devlog post. That will notify people who follow you on itch.io. I also recommend encouraging people to follow you itch.io account whenever possible. https://itch.io/docs/accounts/followers

Thanks

Hello leafo, thank you for your swift reply. Indeed, I created a devlog post yesterday as well. I was hoping I was going to be able to reach out to all the players who downloaded our game at some point, but I understand the reasons why that cannot be done.

Thanks for the tips regarding the followers!

Best,

--Ignacio

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