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I have resently paid for the "Bundle for Ukraine" but got an error

A topic by ShadowRaster created Mar 17, 2022 Views: 216 Replies: 3
Viewing posts 1 to 3
(1 edit)

So, I have paid for the bundle but while paying I got an error.  So, I checked my app and it says that it went through, so I have paid for it.  But I didn't receive anything should I wait?  What should I do?  Any help would be great!

(3 edits)

Exact same problem. Currently slogging through with support over email. Not optimistic, as last time there was a similar problem 2 weeks went by with no help. I simply had to contact the Game-Creator directly.

And even though I paid both last time and now, none of those transactions/downloads is included in the collection email of "My Downloads".

you should get a email with the link to your bundle. just wait some time(or check your spam filter)

I have already checked spam in my email.  It wasn't there, but thanks for the suggestion though.

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