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Not able to get past captcha on the desktop app

A topic by Llogo created Mar 12, 2022 Views: 872 Replies: 2
Viewing posts 1 to 2

So  i downloaded the desktop app and tried logging in to my account. After entering username and password in it showed a captcha and how much ever i tried it always created a new captcha and i'm not able to loggin to my account

Admin

Sorry for the inconvenience, we have to have some security measures in place on the app log in to prevent abuse from scammers trying to steal accounts.

In order to avoid captcha during login anywhere on the site & app then I recommend enabling two factor authentication on your account: https://itch.io/user/settings/two-factor-auth

Alternatively, if you log into your account on your browser on the same network, then next time you attempt to login on the app it will bypass the captcha check.

Ok thanks :)

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