I have linked PayPal with Itch.io to receive payments and the option is deactivated I don't know what to do I have already configured the account several times

There are two separate places to add a PayPal account to your itch.io account depending on how you’re getting paid:

• For “direct” payments, you add the PayPal account via your account settings
• For “payout” payments, you can add your PayPal account from your dashboard’s Payouts tab

I see that you itch.io has both methods attached, perhaps you’ve figured it out?

Keep in mind you need a balance of at least 5 dollars to initiate a new payout.

Thanks