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Payout review purpose

A topic by OhiraKyou created 67 days ago Views: 104 Replies: 6
Viewing posts 1 to 2

On Patreon, payouts are instantaneous. So, what exactly is the in review status on payouts for?

Admin(+1)

We use the review time as an additional chance for fraud detection.

I appreciate that, but I use the "collected by itch.io & paid later" payment model, which includes a 7 day delay before a payment becomes eligible to be included in a payout for that exact reason. So, what makes the additional time special? Is there some sort of manual review process, or is it just additional time on top of the eligibility delay? If it's the latter, surely that should just be rolled into the initial delay when using the collected by itch.io model.

Admin

The additional time there is to give us an opportunity to process any refunds.

I just don't see why the two aren't combined. By the time a payment is eligible to be included in a payout, that should already be done. Again, if there's some sort of manual process involved, it could make sense. But, if not, there's no point in having two separate delays in the "collected by itch.io & paid later" method.

Admin (Edited 1 time) (+1)

There is a manual review after the payout has been initiated by the developer, and we can't guarantee how long that can take right now. 7 days is the minimum amount of time we require before the purchase can be made available, so it's enforced through the site.

(+1)

Cool, cool. Thanks for the explanation!