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Re Captcha - Desktop - Help please

A topic by Cacchinate created Apr 18, 2021 Views: 248 Replies: 1
Viewing posts 1 to 4

Hi, I am having issues with getting into the desktop app because as many times as I do the Captcha, It won't let me get into the app. It'll just tell me "Please correctly complete reCAPTCHA". Could someone help me with this problem? 

Thank you. 

Admin

If you log in on your browser on the same network connection then it will mark that IP as safe and you should avoid having to do recaptcha in the app.

Alternatively, if you add two factor authentication to your account then login will never ask for recaptcha.

Hope that helps

(We have recaptcha on login in some cases this to prevent hackers that mass spam stolen login details against the login endpoint trying to access accounts with leaked passwords)

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