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RimWorld

A topic by CaptainRizla created Jul 12, 2017 Views: 1,435 Replies: 3
Viewing posts 1 to 3

Why was I given a pirated version of RimWorld? This was on sale for 7 euros and inside the RAR file were 2 URL's to websites offering pirated games. Suddenly, the link to RimWorld on itch.io is no longer valid but I have the game in my library (which states there is no Windows version available).

This was my first time using itch.io and will certainly be my last. Thankfully I paid with PayPal so will be getting a refund.

Admin (1 edit) (+1)

Hello,

The person who uploaded the page is a scammer and we promptly removed the page and their account. We're very sorry about the confusion. We are an open marketplace that allows anyone to sell what they've created, but we understand that this doesn't work when scammers try to take advantage of it. We're in the process of making some changes to prevent people like this from getting on our platform.

You should be refunded for the purchase. Can you contact support@itch.io with your purchase information. We don't provide support for payments on our public community.

Thanks

(+1)

Contacted via email.

(+2)

Just wanted to say, publicly, that your response to this has been second to none - refunding people from your own pocket is something very few sites would do, even though it is obviously the right thing to do.


James