So I bought two programs that turned out to not be so useful and I am wondering how long it will take for me to get my refund?
It depends, support is busy and they have to prioritize. How long did you wait?
It has been 19 hours now.
It would be hard for them to answer so quickly.
How long should we expect for them to respond? I've sent a refund request about 5 days ago (ticket #70898) and have not heard back. It's making me nervous because I read somewhere that refunds should be requested within a week of purchase.
If you have a ticket number, it should be honored. Either way I've let an admin know. Good luck!
