I am having trouble downloading certain games from the itch.io app while the website works fine. My internet is fine and I am not having problems with all games.

Whenever I try to download certain games using the app it says:

An error occurred during installation. Cannot read property 'build' of undefined.

You have an antivirus or other security software program that is blocking the app from functioning properly. Please try temporarily completely disabling it so you can verify the cause, then look into adding an exception.

I don't have an antivirus or security on and it still says the same thing.