No problem! :)
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Hi Akash, if you bought the game on Steam, then it should update automatically. If it isn't updating automatically, open up the game properties (right click the game in your Library) go to the "Local Files" tab, then select "Verify Integrity of Game Cache" it should force an update if one is available.
Hi Akash. We're not sure at the moment how we can help you with the texture problem as it's not happening on our end, plus we don't have enough information, so we can't debug it and check what's wrong. For now, our best guess is your graphis card might be a bit old and can't process the textures properly.
As for the update, where did you buy the game? If you bought it here on Itch.io, you should have v1.1.1 automatically. If you buy it on Steam, it should also automatically update to the newest version.
Hello Akash. Where did you purchase the game? Our Itch.io and Steam versions both have the latest builds, and your 1.0.9 is rather old.
Regarding your texture problem, we're thinking its a problem with your graphics card, that's why we're asking what you're using; the game is working fine for almost all other players. >.<
He'ya gang! We're proud to announce that The Letter is finally out on Itch.io! Grab it now while it's 25% off!
Thank you so much for your patience! We hope the long wait is worth it! ^-^ ♡
*If you encountered any problems, or have any questions/concerns, please email us at email@example.com.
Hi megane! :D Of course I remember you! No worries, we will release the game here on itch.io as well. Please stay tuned for updates; we're just making sure the build on Steam is stable first before distributing it to other stores ^^
Hello dmodblackwolf! Thank you so much for trying out our demo! I'm so glad you liked it! :D The song that was used in the Steam Trailer is the game's original opening theme. Apart from that, we have two more songs that'll be showcased in the final game! Please look forward to it! ❤
Hi Tiramisu! We're working as hard as we can! The PC release will be out by around Q2 2017, so expect mobile release to be out by Q3! :) We're almost there; hang tight!
In the meantime, please check out The Diary! It's a mini spin-off that we did featuring Rebecca Gales and Ashton Frey when they were kids. Here's the google store link: https://play.google.com/store/apps/details?id=com.yym.thediary :D
Hi Izura! No need to apologize for expressing your opinion. :) We're really happy that you've at least tried our demo! Thank you!
As for purchasing the game, we might hold contests/giveaways in the future wherein you can win a copy of the full game. No promises yet when that'll happen, but you can follow us on our social media accounts (Facebook, Twitter, Tumblr) to get the latest updates. :D
Thanks again dropping by!
Hi Violette!! We're so glad you liked the game, thank you for the praises! ^^ We're currently not yet open to pre-orders, but once we do (closer to release, but no promises yet!, as we hadn't really thought if we're gonna be accepting pre-orders again), we'll update you ASAP! :D Thanks again!! <3
Oh gosh, this made my day! ❤ ❤ Thank you so much Nowreen for trying both The Diary and The Letter!! We can't wait to bring you the full game~! We're working hard everyday to make the wait worth it!! (•̀o•́)ง
Hi FuhnTymeMC! ^_^ Thank you so much for giving our game a try, even though you're not keen on playing horror games! We're really glad you enjoyed The Letter; rest assured we'll do our best to keep up the quality until release :D Happy Halloween to you too!