itch.io

Okay okay yeah sorry I was super tired when I read that. I only put on how long it's been since I contacted support as an explanation for why I was looking for community assistance, not demanding a response from them sooner as it could be an issue with my settings. I had already checked the FAQ and this is my first time in the forums, I have no idea what terms to use to search for my specific issue.

I didn't even see that I got the automated "we see your message and will get to you when we can" email until now so I can just delete this if you'd prefer, but the ticket number is 261628

I am confused by which rule I did not follow?

Hi, I've had 3 short stories up for a while on Itch and 1 of them I know was purchasable for a time but  now I'm not sure if any of them are. I got a message from someone trying to buy one of my stories but no matter how many attempts they made they always received the message "We had an issue processing your payment". They have been able to purchase other things on Itch which makes me worry it may be an issue with my own settings. I am a US seller and the purchaser is from the EU so that might be an issue? I'm not sure. I contacted Support 5 days ago but I haven't gotten a response yet. 

I've contacted customer support about this but I'm still waiting on their response. If you'd like you could buy it through paypal or ko-fi and I can send you a google doc with the stories you want! I'm whatsnapocalae on discord for the sharing of that information

I just had my wife try to buy it and it does seem to work but I updated my tax info so I wonder if that was why?

Absolutely beautiful writing so far and I really loved the music too. I read it out loud to a friend and it rolled off the tongue very fluidly.

Oh my goodness thank you so much for letting me know! I changed some things around so let's see if that fixed it?

This was my favorite game of this collection of random horror games! Starts at 18:52

:}

There was some very nice tension in here! I LPed it starting at 14:42

I really loved the atmosphere of this game! It's the first one of this week's LP collection: 

I really had a fun times with this game! I love the style of it! Its at the end of my LP 30:11 

Well. I have to give congratulations on this, I've never had to stop playing a game to go lie down for a few minutes. I was unable to finish it. I didn't feel lost with my lack of knowledge on The Magnus Archives either so good work there as well! LP starts at 23:01 

I liked it! the style was simple but cute! I Lped it starting at 15:53

I broke it! I ended up getting the ball through a wall... here's an LP. It starts at 4:30 

I LPed it but I broke the game:

I really liked this! Loved how fluidly the choices led into one another. I did an LP of it! Starts at 35:52!

I really enjoyed this! Probably my favorite from what I played for my collection of random horror games LP! Starts at exactly 28:00!

Reminds me of the movie Pinion a bit? Just because that also takes place in solitary for the most part. I did a let's play. Starts at 24:48

It was a bit hard to look at at first but my eyes did adjust. I thought there were some really awesome concepts in here. Starts at 13:32

Did a let's play with commentary! Start at 7:15

I really like this. It crashed so I don't know if I beat it but I did like it! Starts at 3:20

I really love the look of this but had some troubles with the controls. It's the first of my latest random horror games video: 

I did an LP of this. It's the last one of the video:

These creatures are terrifying, I really love them. The look of this game is really good. I did an LP of it!

I really liked this concept but I feel bad for the creature. I lped it!

I did a little let's play of this. Seems like a decent concept but could use some work: 

I did a little let's play of this. Maybe make an options menu to adjust the mouse sensitivity? 

I absolutely adore this atmosphere. Looks like the start of something great! 

Did a quick LP of this! Monster is at the end: 

I LPed it, it was really nice

Did a little LP of it! 

I didn't finish it but I did put it in a little showcase LP! 

This was really interesting but I fell in a hole 

Nice and Quick! No issues, I also only got 2 endings but I didn't try all the options since I was doing it as a Let's Play

I really enjoyed this! Did a let's play of it!

I think I may have hit a bug? It's towards the end of the video 

I finally did a replay: 

I didn't try it a second time unfortunately since I was recording it but I was playing on Chrome!