Thank You.
The game shared from my profile has significantly better reach.,My main concern is the quarantine issue. I need to understand the reason for the warning to properly build the next package.
My game page: https://shawnsvn.itch.io/tfs has been Quarantined for several days , which has cost significant damage to my Game:The Fallen Sorcerer and my reputation.
This is my debut release , and as it is unlikely to be pushed by the itch.io algorithm , I decided to share the game link on Facebook and other social media and it went viral and the game had over 1.5 million impressions, 2,000 comments, 5,000 reactions from Facebook. People were showing interest and had a very positive impression on the game. Until the page quarantine message showed and people freaked out and decided to not visit the link anymore.
The Quarantine notice does not explain what triggered it and doesn't show when I try to download myself which made me as dev very confused . I’ve followed all rules, uploaded safe builds, and built everything from scratch.
The Situation is not just very Frustrating but it’s disheartening for a creator trying to build trust with their audience on your platform.
I've contacted the itch.io via email but so far no reply. But Wanna understand what caused this issue and how to be safe next time.
Ticket ID (323375)