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A member registered Oct 16, 2016 · View creator page →

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I wanted to thank a lot Itch.io, Amos and the team there.
The new Itch iteration app is now making my game launching perfectly
really cool !
So great game app, thanks a lot for your great work !
I need now to work on my future game.
Thanks to all !

No with or without sandbox it craches

without sanbox it is more verbose though and W10 as you can see

here the log:

[2016-12-22 @ 19:43:44.125] [launch/poker] warning: more than one candidate, picking the one with the best score
[2016-12-22 @ 19:43:44.125] [tasks/launch/native] executing 'D:\Demos\TinyGom Racing\TinyGom Racing.exe' on 'windows' with args ''
[2016-12-22 @ 19:43:44.126] [tasks/launch/native] no app isolation
[2016-12-22 @ 19:43:44.126] [tasks/launch/native] spawn command: "D:\Demos\TinyGom Racing\TinyGom Racing.exe"
[2016-12-22 @ 19:43:44.126] [tasks/launch/native] working directory: D:\Demos\TinyGom Racing
[2016-12-22 @ 19:43:44.127] [tasks/launch/native] command: D:\Demos\TinyGom Racing\TinyGom Racing.exe
[2016-12-22 @ 19:43:44.127] [tasks/launch/native] args: []
[2016-12-22 @ 19:43:44.127] [tasks/launch/native] env keys: [
[2016-12-22 @ 19:43:45.770] [tasks/launch] error while launching a63bbc4e-28d1-4873-b343-36a76a467e96: application crashed. process exited with code 1
[2016-12-22 @ 19:43:45.771] [tasks/launch] crashed with
[2016-12-22 @ 19:43:45.771] [tasks/launch] application crashed. process exited with code 1
[2016-12-22 @ 19:43:45.771] [diego] diego here, looking around
Caption OSArchitecture Version
Microsoft Windows 10 Professionnel 64 bits 10.0.14393

Caption MaxClockSpeed Name
Intel64 Family 6 Model 60 Stepping 3 3501 Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz

NVIDIA GeForce GTX 1070

diego out

(Edited 2 times)

Hi thank you for trying and answering

here is the content of the "cave" file


[2016-12-22 @ 17:21:53.695] [launch/poker] candidates after sorting: [
"path": "TinyGom Racing.exe",
"weight": 86528,
"depth": 1,
"score": 100
"path": "Engine/Engine.exe",
"weight": 2635264,
"depth": 2,
"score": 100
"path": "Engine/Engine_noconsole.exe",
"weight": 2492928,
"depth": 2,
"score": 100
"path": "Engine/Tools/oalinst.exe",
"weight": 782336,
"depth": 3,
"score": 100
[2016-12-22 @ 17:21:53.695] [launch/poker] warning: more than one candidate, picking the one with the best score
[2016-12-22 @ 17:21:53.695] [tasks/launch/native] executing 'D:\Demos\TinyGom Racing\TinyGom Racing.exe' on 'windows' with args ''
[2016-12-22 @ 17:21:53.712] [spawn] spawning isolate.exe with args --print-itch-player-details
[2016-12-22 @ 17:21:53.726] [tasks/launch/native] app isolation enabled
[2016-12-22 @ 17:21:56.938] [icacls] [cleanup out] 3910 fichiers correctement trait�s�; �chec du traitement de 0 fichiers
[2016-12-22 @ 17:21:57.303] [icacls] [grant out] 1 fichiers correctement trait�s�; �chec du traitement de 0 fichiers
[2016-12-22 @ 17:21:57.305] [tasks/launch/native] spawn command: isolate "D:\Demos\TinyGom Racing\TinyGom Racing.exe"
[2016-12-22 @ 17:21:57.305] [tasks/launch/native] working directory: D:\Demos\TinyGom Racing
[2016-12-22 @ 17:21:57.306] [tasks/launch/native] command: isolate
[2016-12-22 @ 17:21:57.306] [tasks/launch/native] args: [
"D:\\Demos\\TinyGom Racing\\TinyGom Racing.exe"
[2016-12-22 @ 17:21:57.306] [tasks/launch/native] env keys: [
[2016-12-22 @ 17:21:57.321] [tasks/launch/native] out: User profile dir = C:\Users\itch-player-585ae772
[2016-12-22 @ 17:21:57.322] [tasks/launch/native] out: Roaming AppData dir = C:\Users\itch-player-585ae772\AppData\Roaming
[2016-12-22 @ 17:21:57.323] [tasks/launch/native] out: Local AppData dir = C:\Users\itch-player-585ae772\AppData\Local
[2016-12-22 @ 17:21:57.323] [tasks/launch/native] out: Total environment length: 5932
[2016-12-22 @ 17:21:57.324] [tasks/launch/native] out: Environment buffer size: 7980
[2016-12-22 @ 17:21:57.324] [tasks/launch/native] out: Total environment length: 5932
[2016-12-22 @ 17:21:57.324] [tasks/launch/native] out: exe = 'D:\Demos\TinyGom Racing\TinyGom Racing.exe'
[2016-12-22 @ 17:21:57.324] [tasks/launch/native] out: cwd = 'D:\Demos\TinyGom Racing'
[2016-12-22 @ 17:22:33.138] [icacls] [cleanup out] 1 fichiers correctement trait�s�; �chec du traitement de 0 fichiers

I don't know if it was what you wanted, let me know

just this message appears:

"An unknown error occured. The program will be terminated."

thanks a lot

Hi there,

first of all, i want to congratulate Amos and all the team for the great job done so far.

Now my game uploaded fine, the installation run smooth,

the last thing still giving me an error is "Launch Game" button

a message pops up "unknown error occurs..." with red cross and clicking ok close the game.

Strangely though when i click "show me the local files" and click on "mygame.exe" all run fine as intended.

So my question is why the launch button gives me such error whereas the "mygame.exe" do run well ?

Thank you so much for itch.io

Thank you Amos for the fix and your time !
Great to see butler evolving.

Yes my game is uploaded now but
i can not install it: i got a "spawn butler returned code 1"
error then install stops.
Hope it is not too hard to resolve
Any clue ?

nope, will try, good idea.

I need to read the post from Amos too, concerning big uploads.

So i tried a less heavy upload: 480Mo
and still no chance to see the game published, i am starting thinking that i am loosing my time
with the butler and itch things.
So pitty to see indie devs not very encouraged.
I think i am done.

I think the 500Mo limit is the problem too,
i will try a smaller folder size and see
even if the support team assure me the size would not be a problem.
Amos said he have a look at my files but still no news...
Thanks for your time though

Hi and thank you for answering

Not at all, i can't see the uploaded files (which have to be somewhere because i attempted to upload my game so much times !)

the game is 523Mo ~ and the direct upload on edit page is impossible due to the 500Mo restriction so i uploaded it via butler.

My game status is restricted for now and was draft at start.

Perhaps i'll give a try to publish a non-downloadable game ! what a f...

Hello there !

a bit time passed and i am still stuck with my unpublished game !

it seems i can't add a channel properly with my upload i put ":win32" or ":win" at the end of my game name in the command line

even if the upload seems good, the butler status always give me "no such channel found..."

what am i doing wrong ?

thank you for your time
(Edited 2 times)

thanks a lot for your answer, i will wait so.

Hi thank you for Butler,

great time saver, in the future for me though,

because i uploaded my zip game like in the youtube video help, but

once on my page editor there is still no game to sell, so no price too.

in itch.app , i can see "my creations" with "Not availbale on Windows" filter

i sent my zip with ":windows-stable" tag, i tried ":win" too, but nothing works.

Another question: is "butler wipe" command deleting the zip on itch.io site in my creations folder ?

thank you for your time