Hm, this is not something we've encountered before, and our primary controller is also a wired xbox 360 controller.
I've got a few questions for clarification - is this the screen you are stuck at?
Can you otherwise navigate the menu (Change menu options, back out to the main menu, navigate through the game settings?)
and lastly, are you able to navigate any further if you use the mouse?
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Hello amazedbygrace86! I'm sorry to hear that, I've not seen that issue before. Do you have any gamepads connected? Unfortuantely this game can only be played via USB gamepads, as it's primarily a multiplayer game.
Have you gotten to a screen that looks like this? (the phrasing and background will vary)