itch.io

Hi, that's because I'm brazilian so I can't do much about it, sorry, still I think you can try other methods like paypal or credit card

Thanks! : )

Thanks :D

Thanks for the support!

Thanks : )

Thanks!!

Well, I'm brazilian so it seems stripe is not working in purchase here, which is odd, but I think PayPal and credit card would work

Free to use on commercial projects but can't be resold

Thanks : )

Ok, thanks!

Also the rules tell me to contact support about payouts, but my problem is exactly that, so it's kinda hard to address the situation

So I should ask how long the validation takes or the payout takes? Or change the title to "What to do when validation and payout is taking too long"? Do I delete this topic and create a new one adressing the support ticked ID? Sorry for the multiple questions, I just want to make sure to do this right

Hello, I just want to know what to do when is taking more than one month of waiting to validade information. At the moment I have been waiting for 2 months since my first support request to see if my account had any issue that could be causing so much waiting time for payout, validation and stuff,  so because of that I tried to update the tax information (even that it was marked as valid at the time and also because I saw on other topic that we need to retake the interview after some time). Could this be an error on informations like the support email on the profile configs?  Or if it could be a error when completing the interview?

My Ticket ID for the first request is 251415.

Thanks :D

Only one directions, all animations are 2D mirrored

She always showers

Hi! I think there's portraits files in the Free NpC asset, if don't I will update the ones I use in this asset

Thanks : )

Hi! Sorry, but even slightly it would be to much work considering the number of animations

If the purchase end up being duplicated, please ask for a refund, sorry for all the trouble

Hi! I think it is a bug from the paypal method where I'm having to manually accept some payments. Recently, I had to change the payment method because it seems to have an issue with itch, and they are not paying me anything and I'm still waiting for some response from support.

I don't know if I understand correctly but it seems like there's the bundle price and the individual items are on sale, but the sale is for everyone and not for who already own some assets of the bundle. The solution I think is to create different bundles with the condition of owning some assets to purchase, so I will look into that.

Hi, thanks for the information! I didn't know that it was possible to configure a single discount in a bundle for who already have part of it. I will try to do it.

They are mirrored, so only one

You're welcome! That's a cool use

The bundle need at least 3 assets from the same theme to be worth, for example when I release 3 boss characters there'll be a boss bundle. Can't do a 2 character bundle sorry.

Hi, thanks! About the layers, I just checked and they seems ok to me, head, body, arms(front, midle and back) weapon, accessories(front and back) and shield layers all works well when hided or enabled. If you are using a importer on Unity for example, it can ended up mixing in the wrong way because I use the z index property in some layers, but if that's not the case I'm sorry for not being able to help.

The character proportions are 48x48 and the canvas size is 64x64, but it can change depending of the animation

Thanks! : )

Thanks : )

Hi, sorry but the max discount I made was 20%, ussualy they happen  at itch sale event

Hi, thanks! At the moment I'm focused in the boss characters and after some animations for Joanna, but the animation for the goblin will probably be done after that.

Thanks : )

Yes! You can just not ressel it

Thanks :)

At the moment only floating

I have plans for that but at the moment I'm pretty busy and to keep the same quality for the assets it can take a while

You're welcome!

Not at the moment, sorry. But you can hide the shield layer in the aseprite file too

Thanks : )