itch.io

I'm not requesting any more payouts and waiting 24 days for nothing just to be stuck in this endless loop, until this gets seen by support

Hi,

I get this error twice in a row and never sent money to my paypal from itch.io before.

PayPal: Your Payout request does not comply with the receiver country regulations. To send this payout, the receiver needs to update and verify their account information.

The country is Canada and as far as I know it doesn't have any issues with paypal. This user has told me he gets the same issues if he logs in from a country where paypal is banned with a VPN - https://itch.io/t/3793840/why-is-my-payout-request-canceled-due-to-paypal-receiv...

And during this entire time the only login was from Canada, please can you check my account, because I have been waiting for 2 months for a single payment and now 24 more days if I request it now, which will result in over 3 months. 

Months ago with my first payout I asked support to cancel it and got a reply -  "Just let us know when you are able to get sorted. We see you have a payout in waiting, we’ll cancel that for you. You can request your payout again when you are able to receive it appropriately.". But I doubt that is the problem in this case.

How can platforms like Patreon let me withdraw my money instantly to Paypal then Paypal sends it instantly to my bank, but you guys take 24 days for a single transaction? This might be the final straw...

Thanks!

Thanks, i found when the first payment was and perhaps it means I have a few weeks to withdraw to avoid being charged 10% fee.

Hi,

I've set the preferred payment type "Collect by itch and pay later" and I remember reading itch is doing this for a year then it charges 10% every month, is there a place I can see on which date I will get charged 10% if I don't withdraw?

Hello,

I took the tax interview in 2024 as an individual, but a few days ago I asked support to let me retake it and put the details of my new company. After updating it the Entity type has changed to Corporation immediately, but Validation Status is on File

Also on top it still says:

You completed the tax interview  Jul 14, 2024

How long do I have to wait until the new changes are applied?

I'm also interested in this and using Yubikey for 2FA