I appreciate the shout! I'll have it fixed before the first version of Early Access comes out!
eezybreezy
Creator of
Recent community posts
I think the frustrating part is the lack of communication.
I would happily have provided any info required, attached virustotal scans, given copies of my custom scripts etc. if i had any communication whatsoever. Yes, i know things like this take time but 16 days of quarantine is absurd. Especially as Itch can easily see the amount of downloads and views the game has.
To not even receive a single email or message to say it will be looked into within a week/month/year is so disheartening as a new developer.
Especially when I'm spending 12 hours a day working on the game and advertising the game to new players to bring them here.
I don't know what else can possibly be required from me at this point, I've followed every rule, advice and guideline to the letter.
The game now has 2,000 visits and coming up to 1,500 downloads all from outside traffic and in the past 16 days of emails and messages, trying to get a response from anyone at Itch the only response I've had is from No Time to Play on this thread.
Waiting for indexing i understand can take time but 16 days of "This page has been Quarantined" ACTIVELY discouraging players from downloading the game is unbelievable.
It's now been 2 weeks with no response from any support teams.
Game is still unindexed and quarantined despite the close to 1,000 downloads and multiple donations.
The Itch team don't seem to care at all regardless of if you follow their process or not.
I've emailed support twice, contacted in discord, contacted via this forum and still nothing.
This is just crazy now...
Waiting for someone in support to click a button and actually let you use this platform should not take this long.
Hi!
Thank you so much for this gallery, Its honestly the best template out there!
I do have a question... Is it possible to have a different image shown for the gallery thumbnail and something else shown when its opened?
I ask because my gallery has a few videos and Renpy only seems to be able to play one video at a time meaning all of the unlocked videos in the gallery show their thumbnails as the last video on the gallery page until they are opened.
I would like to display a static image for each of the thumbnails and then have the video play once opened like normal, is this possible?
Hi, Its been a few days and I've still received no response from the support team,
Marketing is still progressing and I have multiple donations and hundreds of downloads all from outside traffic since my last post.
Is there any chance this can be expedited, so far I don't seem to be getting anywhere.
The game is still unindexed and quarantined.
So I released early access for my game around 2 weeks ago and it was suggested to me to host on itch.io rather than the forum's and boards I had been using so far.
So I created an account , followed all the guidelines, added correct tags, created a good looking homepage, brought traffic to the site from various forums and message board I had been using and I've even had donations! Yet still the game is Quarantined and not indexed.
I read all the FAQ's waited for over a week and still wasn't indexed so following the FAQ I submitted a support request (279039) but after 3 days still no response.
After finding out from multiple messages that players had sent me, that the page was also quarantined I raised a separate support request (279384) to address that issue but again no response.
I know the team is busy and reviews can take time but I'm pretty frustrated with the lack of communication as a huge warning saying "This page has been Quarantined" is pretty off-putting when new players want to try the game even when I'm directing them to Itch.
I really didn't want to post here but I'm not sure where else to turn.
Hope someone can help.