Based on the issue you raised here, I setup an error reporting service for the game and I was able to track down a couple hard-to-reproduce bugs as a result. I was never able to reproduce the original issue, but hopefully some of the other fixes have taken care of the problem. If not, I should have more data to work with if you or anybody else hits the issue again. Thanks again for the help!
Dark Gravity Games
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Doh! Sorry about that. Thanks for the heads up.
I just tried running the latest build on my Mac and I was able to start a new game without issue, so there must be some sort of difference between our machines that's causing the issue. Do you know what version of OSX you're using?
I'm guessing there's probably an error printing out that would give me some direction on what's causing the issue. If you have a chance, can you try launching the game from Terminal and send me the full error message that prints out? You can launch it using this command:
open -W ~/Downloads/QuestionableMarkup.app
The "~/Downloads/QuestionableMarkup.app" in there is the path to the game on your machine. If you just downloaded it to the default OSX location, that command should work as-is, otherwise you would just need to update that last argument to path on your machine. If you have trouble with that, let me know and I can post a new build that will send the output to a log file instead (I've been meaning to do that anyways).
Thanks Leaf! I had suspected as much, so it's great to have that confirmed.
It would be great some day to have more visibility into update downloads vs. new user downloads as well as some more data on where users came from. The data on the dashboard and what's available in Google Analytics can be a little lacking here, making it hard to properly attribute where a download came from. Not the end of the world though.
Love the site, great work!
FWIW, at one point earlier today, my account had 3 downloads and 0 views for the day. Based on that, I'm thinking this happens because of some method that can be used to download a game without registering a page view.
I've seen similar behavior on my account, but it was especially prevalent after a recent update I released. Shortly after the update released, I had about 15 additional downloads and registered only 1 or 2 additional views in that period. I do have multiple downloads available, but they're just builds for different operating systems, so it's unlikely people are downloading multiple versions.
Is it possible that there's a download link people can use to download updates (e.g. special email link) that could register a download without a view? Alternatively, could automatically downloading an update through the itch.io desktop client do the same thing?