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There is a fix coming for this. Hopefully you will see today or tomorrow. Thanks for the feedback!

Sorry about that. I'm working on correcting the saves and the hacks. Hopefully I'll have an update out today or tomorrow. Thanks for the support!

Thanks for the feedback. I have had mixed reviews about the events, so I am looking into a process that may allow the events to auto-close after a short delay or possibly toggle them off completely. I'm also looking to the other 2 issues you have mentioned.

Sorry for any confusion. The command is shown on screen with each ticket. I'll look into adding a highlight to the tutorial.

That time limit will removed from the tutorial in the next update. What is causing you to be stuck in the tutorial?

If you work in IT, you know how long some places want to hold on to obsolete equipment, lol. But thanks for the comment and I hope you are enjoying the game. This game started as an incremental and evolved into what you see today. I’ll need to revise the tags.

Thanks for the feedback. I'll definitely look into these issues. I know that I've had a few UI bugs that may be causing the gray screen. I am in the process of fleshing out the skills and upgrades, so hopefully the next version will be a improvement.

You're a Help Desk technician at a company with... interesting users. Solve tickets, upgrade your PC, fend off hackers, and climb the corporate ladder!

**Solve Tickets** - Type real IT commands in the terminal or guide users through phone support walkthroughs.

**Build Your PC** - Upgrade your workstation with better CPUs, RAM, GPUs, and more.

**Block Hackers** - Trace incoming attacks and block them before they breach your network.

**Handle Emergencies** - Server fires, ransomware, and VIP visits that interrupt your workflow!

**Full game coming soon**

https://benskigomez.itch.io/help-desk-hero