I eventually managed to pay. Apparently putting in my Belgian address and then using a card from a different country worked.
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A member registered Jan 26, 2018
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itch.io Community » itch.io » Questions & Support · Replied to stephanepi in Help! I cannot buy anything!
I click on buy, select card, put in the address on the card and I get the VAT message.
Confirm payment
Sorry, we can't accept your purchase at this time due to the updated 2015 VAT regulations. Your billing address does not match your purchase location (BE).
Paypal instead: Let's try a BE address!
So far so good...
Confirm payment
The following VAT has been applied to your purchase based on your location, Belgium.
Product price: $9.99
Tax: $2.10 (21%)
Total: $12.09
I click continue and am redirected to paypal. I log in but then suddenly get
We can't process your payment right now, so please try again later. We're sorry for the inconvenience.
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itch.io Community » itch.io » Questions & Support · Created a new topic Help! I cannot buy anything!
I have both Paypal and a credit card.
The credit card is refused due to something about VAT that I don't understand but essentially I seem to be refused because I am currently not in the country where I got my card. (My address there is still valid and everything I am just traveling right now.)
And using Paypal simply fails with a "we cannot at this moment..." message.
Any advice? :/