Hi! If it's okay to ask, could you give us your DXDiag file?
I'm assuming you have a Windows PC, so you can find a way to export it outlined here: https://community.smarttech.com/s/article/Using-DXDIAG?language=en_US
It would be a big help for us to determine where the issue is rooted. The game itself by design is not CPU nor GPU heavy, so this is an issue we will start looking into immediately.
Thank you for the report!